FAQ's
Our frequently asked questions for quick answers.
Genießen Sie ihre Zeit bei uns und machen Sie es sich gemütlich.
A deposit of €250 is usually required for bookings.
Bar oder vorab per Überweisung
Raiffeisenbank Längenfeld
IBAN: ATS13626800000040584
BIC: RZTIAT22268
Our cancellation policy at a glance:
- up to 90 days before arrival 30% of the total price
- up to 30 days before arrival 90% of the total price
Please inform yourself comprehensively and secure yourself adequately.
Deshalb empfehlen wir ausdrücklich all unseren Gästen den Abschluss einer Reiserücktrittsversicherung dirket bei Buchung, die im Falle einer Stornierung beispielsweise durch eine Krankheit, einen Unfall, bei Reiseabbruch oder einem unerwartendem Ereignis ALLE Kosten übernimmt.
We ask for your understanding that if you do not have sufficient insurance cover, you will have to bear the cancellation costs yourself.
You can check in at our house on the day of arrival from 4 p.m. to 9 p.m. On the day of departure we ask you to vacate the apartment by 10 a.m. at the latest.
Tourist tax of € 3.50 per person/day (from Nov 4.00 per person/day)
Pets are allowed with us and will be charged at €7 per day.
Free WiFi is available for the duration of your stay.
As a guest you have a free parking space directly at the house.
We are Aqua Dome partners - as a partner company you receive a 10% discount on all entries.
We are a non-smoking house.
You can find out more about our terms and conditions here.
Our philosophy is easy to explain: lived Austrian hospitality right in the center of the Ötztal.